Machine Learning

In Part 1 of our series, we established the architectural foundation for an enterprise artificial intelligence and machine learning (AI/ML) configuration with Amazon SageMaker Unified Studio projects. We explored the multi-account structure, project organization, multi-tenancy approaches, and repository strategies needed to create a governed AI development environment. In this post, we focus on implementing this … Read more

Amazon SageMaker Unified Studio represents the evolution towards unifying the entire data, analytics, and artificial intelligence and machine learning (AI/ML) lifecycle within a single, governed environment. As organizations adopt SageMaker Unified Studio to unify their data, analytics, and AI workflows, they encounter new challenges around scaling, automation, isolation, multi-tenancy, and continuous integration and delivery (CI/CD). … Read more

“How much will it cost to run our chatbot on Amazon Bedrock?” This is one of the most frequent questions we hear from customers exploring AI solutions. And it’s no wonder — calculating costs for AI applications can feel like navigating a complex maze of tokens, embeddings, and various pricing models. Whether you’re a solution … Read more

Released on August 5, 2025, OpenAI’s GPT-OSS models, gpt-oss-20b and gpt-oss-120b, are now available on AWS through Amazon SageMaker AI and Amazon Bedrock. These pre-trained, text-only Transformer models are built on a Mixture-of-Experts (MoE) architecture that activates only a subset of parameters per token, delivering high reasoning performance while reducing compute costs. They specialize in … Read more

DTDC is India’s leading integrated express logistics provider, operating the largest network of customer access points in the country. DTDC’s technology-driven logistics solutions cater to a wide range of customers across diverse industry verticals, making them a trusted partner in delivering excellence. DTDC Express Limited receives over 400,000 customer queries each month, ranging from tracking … Read more

AI agents are rapidly transforming enterprise operations. Although a single agent can perform specific tasks effectively, complex business processes often span multiple systems, requiring data retrieval, analysis, decision-making, and action execution across different systems. With multi-agent collaboration, specialized AI agents can work together to automate intricate workflows. This post explores a practical collaboration, integrating Salesforce … Read more

At AWS, our sales teams create customer-focused documents called account plans to deeply understand each AWS customer’s unique goals and challenges, helping account teams provide tailored guidance and support that accelerates customer success on AWS. As our business has expanded, the account planning process has become more intricate, requiring detailed analysis, reviews, and cross-team alignment … Read more

Organizations today face a critical challenge: managing an ever-increasing volume of tasks and information across multiple systems. Although traditional task management tools help organize work, they often fall short in delivering the intelligence needed for truly efficient operations. Today, we’re excited to announce the integration of Asana AI Studio with Amazon Q index, bringing generative … Read more

The payments industry stands at the forefront of digital transformation, with artificial intelligence (AI) rapidly becoming a cornerstone technology that powers a variety of solutions, from fraud detection to customer service. According to the following Number Analytics report, digital payment transactions are projected to exceed $15 trillion globally by 2027. Generative AI has expanded the … Read more

In Part 1 of our series, we explored the foundational concepts of responsible AI in the payments industry. In this post, we discuss the practical implementation of responsible AI frameworks. The need for responsible AI The implementation of responsible AI is not passive, but a dynamic process of reimagining how technology can serve a customer’s … Read more

Organizations across industries face challenges with high volumes of multi-page documents that require intelligent processing to extract accurate information. Although automation has improved this process, human expertise is still needed in specific scenarios to verify data accuracy and quality. In March 2025, AWS launched Amazon Bedrock Data Automation, which enables developers to automate the generation … Read more

Organizations need user-friendly ways to build AI assistants that can reference enterprise documents while maintaining document security. This post shows how to use Amazon Q Business to create an AI assistant that provides clickable URLs to source documents stored in Amazon Simple Storage Service (Amazon S3), to support secure document access and verification. Amazon Q … Read more

Today, we are excited to announce the availability of Open AI’s new open weight GPT OSS models, gpt-oss-120b and gpt-oss-20b, from OpenAI in Amazon SageMaker JumpStart. With this launch, you can now deploy OpenAI’s newest reasoning models to build, experiment, and responsibly scale your generative AI ideas on AWS. In this post, we demonstrate how … Read more

Amazon Q Business is a fully managed, generative AI-powered assistant that helps enterprises unlock the value of their data and knowledge. With Amazon Q Business, you can quickly find answers to questions, generate summaries and content, and complete tasks by using the information and expertise stored across your company’s various data sources and enterprise systems. … Read more

Picture this: Your team just received 10,000 customer feedback responses. The traditional approach? Weeks of manual analysis. But what if AI could not only analyze this feedback but also validate its own work? Welcome to the world of large language model (LLM) jury systems deployed using Amazon Bedrock. As more organizations embrace generative AI, particularly … Read more

The education sector needs efficient, high-quality course material development that can keep pace with rapidly evolving knowledge domains. Faculty invest days to create content and quizzes for topics to be taught in weeks. Increased faculty engagement in manual content creation creates a time deficit for innovation in teaching, inconsistent course material, and a poor experience … Read more

Handmade.com is a leading hand-crafts product marketplace, offering unique, seller-contributed items to customers around the world. With over 60,000 products in the catalog and some percentage of listings containing basic descriptions that could be improved for better search and search engine optimization (SEO) performance, the need for automation became evident. Manual processing, consuming on average … Read more

Organizations serving multiple tenants through AI applications face a common challenge: how to track, analyze, and optimize model usage across different customer segments. Although Amazon Bedrock provides powerful foundation models (FMs) through its Converse API, the true business value emerges when you can connect model interactions to specific tenants, users, and use cases. Using the … Read more

At AWS Summit New York City 2025, Amazon Web Services (AWS) announced the preview of Amazon Bedrock AgentCore browser tool, a fully managed, pre-built cloud-based browser. This tool enables generative AI agents to interact seamlessly with websites. It addresses two fundamental limitations: first, foundation models (FMs) are trained on large but static datasets and need … Read more

AI agents have reached a critical inflection point where their ability to generate sophisticated code exceeds the capacity to execute it safely in production environments. Organizations deploying agentic AI face a fundamental dilemma: although large language models (LLMs) can produce complex code scripts, mathematical analyses, and data visualizations, executing this AI-generated code introduces significant security … Read more

This post is co-written with Rich Young from Arize AI. Agentic AI applications built on agentic workflows differ from traditional workloads in one important way: they’re nondeterministic. That is, they can produce different results with the same input. This is because the large language models (LLMs) they’re based on use probabilities when generating each token. … Read more

IT teams face mounting challenges as they manage increasingly complex infrastructure and applications, often spending countless hours manually identifying operational issues, troubleshooting problems, and performing repetitive maintenance tasks. This operational burden diverts valuable technical resources from innovation and strategic initiatives. Artificial intelligence for IT operations (AIOps) presents a transformative solution, using AI to automate operational … Read more

Organizations can optimize their migration and modernization projects by streamlining the containerization process for legacy applications. With the right tools and approaches, teams can transform traditional applications into containerized solutions efficiently, reducing the time spent on manual coding, testing, and debugging while enhancing developer productivity and accelerating time-to-market. During containerization initiatives, organizations can address compatibility, … Read more

Picture this: your machine learning (ML) team has a promising model to train and experiments to run for their generative AI project, but they’re waiting for GPU availability. The ML scientists spend time monitoring instance availability, coordinating with teammates over shared resources, and managing infrastructure allocation. Simultaneously, your infrastructure administrators spend significant time trying to … Read more

Developers building AI applications face a common challenge: converting unstructured data into structured formats. Structured output is critical for machine-to-machine communication use cases, because this enables downstream use cases to more effectively consume and process the generated outputs. Whether it’s extracting information from documents, creating assistants that fetch data from APIs, or developing agents that … Read more

As organizations seek to derive greater value from their AWS Support data, operational teams are looking for ways to transform raw support cases and health events into actionable insights. While traditional analytics tools can provide basic reporting capabilities, teams need more sophisticated solutions that can understand and process natural language queries about their operational data. … Read more

The Amazon Strands Agents SDK is an open source framework for building AI agents that emphasizes a model-driven approach. Instead of hardcoding complex task flows, Strands uses the reasoning abilities of modern large language models (LLMs) to handle planning and tool usage autonomously. Developers can create an agent with a prompt (defining the agent’s role … Read more

“Tavily is now available on AWS Marketplace and integrates natively with Amazon Bedrock AgentCore Gateway. This makes it even faster for developers and enterprises to embed real-time web intelligence into secure, AWS-powered agents.” As enterprises accelerate their AI adoption, the demand for agent frameworks that can autonomously gather, process, and synthesize information has increased. Traditional … Read more

Organizations across various sectors face significant challenges when converting meeting recordings or recorded presentations into structured documentation. The process of creating handouts from presentations requires lots of manual effort, such as reviewing recordings to identify slide transitions, transcribing spoken content, capturing and organizing screenshots, synchronizing visual elements with speaker notes, and formatting content. These challenges … Read more

Customers are increasingly looking to use the power of large language models (LLMs) to solve real-world problems. However, bridging the gap between these LLMs and practical applications has been a challenge. AI agents have appeared as an innovative technology that bridges this gap. The foundation models (FMs) available through Amazon Bedrock serve as the cognitive … Read more