A new RCS update could connect iPhone and Android video calls, someday

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iPhone and Android users might be able to make interoperable video calls through their messaging apps – eventually. Last week, the GSM Association (GSMA) announced that the finalized RCS Universal Profile 4.0 standard will let users turn 1-to-1 or group RCS chats into video calls thanks to a feature called Messaging‑Initiated Video Calls (MIVC). “MIVC … Read more

A new manufacturing process uses lasers to seal paper packaging instead of glue

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A simple paper envelope made without additional glue or plastic to seal three of its sides. | Image: Fraunhofer IVV Although paper is a more environmentally friendly packaging material than plastic, it’s often contaminated with additives, such as adhesives used to create a secure seal. That complicates the recycling process and reduces the quality of … Read more

How Ring scales global customer support with Amazon Bedrock Knowledge Bases

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This post is cowritten with David Kim, and Premjit Singh from Ring. Scaling self-service support globally presents challenges beyond translation. In this post, we show you how Ring, Amazon’s home security subsidiary, built a production-ready, multi-locale Retrieval-Augmented Generation (RAG)-based support chatbot using Amazon Bedrock Knowledge Bases. By eliminating per-Region infrastructure deployments, Ring reduced the cost … Read more

Reimagine marketing at Volkswagen Group with generative AI

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This post is cowritten by  Sebastian Angersbach, Philip Trempler, and Weiran Zhang from Volkswagen Group. Volkswagen Group stands as one of the world’s largest automotive manufacturers, delivering 6.6 million vehicles in the first nine months of 2025. The Group comprises ten distinct brands from five European countries: Volkswagen, Volkswagen Commercial Vehicles, ŠKODA, SEAT, CUPRA, Audi, … Read more

Build a solar flare detection system on SageMaker AI LSTM networks and ESA STIX data

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The effective monitoring and characterization of solar flares demands sophisticated analysis of X-ray emissions across multiple energy spectrums. Machine learning-based anomaly detection serves as a powerful tool for identifying significant patterns that could indicate notable solar activity. Through the identification of distinct radiation signatures, key solar event characteristics can be detected, analyzed, and comprehensively understood. … Read more

Deliver hyper-personalized viewer experiences with an agentic AI movie assistant using Amazon Bedrock AgentCore and Amazon Nova Sonic 2.0

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Deliver hyperpersonalized viewer experiences with an agentic AI movie assistant using Amazon Nova Sonic 2.0Recommendation systems are the backbone of modern media streaming services, shaping how users discover content. Traditional machine learning (ML) systems use collaborative or content-based filtering to predict content preferences. However, they often miss context-dependent needs, such as time of the day, … Read more

Okta’s CEO is betting big on AI agent identity

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Today, I’m talking with Todd McKinnon, who is co-founder and CEO of Okta, a platform that lets big companies manage security and identity across all the apps and services their employees use. Think of it like login management — actually, that’s a great way to think about it because the way most people encounter Okta … Read more

From RAG to Instant Knowledge Acquisition: Giving Market-aware Agents Access to the Live Market

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While everyone was busy grounding LLMs in their corporate history, the perimeter of necessary knowledge for AI agents has shifted. Now, if you are thinking that standard RAG is the right solution to the need for knowledge, regardless of the actual application, think twice. RAG is excellent for institutional memory. It answers questions like “What was our … Read more