Machine Learning

Organizations across various sectors face significant challenges when converting meeting recordings or recorded presentations into structured documentation. The process of creating handouts from presentations requires lots of manual effort, such as reviewing recordings to identify slide transitions, transcribing spoken content, capturing and organizing screenshots, synchronizing visual elements with speaker notes, and formatting content. These challenges … Read more

Customers are increasingly looking to use the power of large language models (LLMs) to solve real-world problems. However, bridging the gap between these LLMs and practical applications has been a challenge. AI agents have appeared as an innovative technology that bridges this gap. The foundation models (FMs) available through Amazon Bedrock serve as the cognitive … Read more

Today, we’re excited to announce that Mistral-Small-3.2-24B-Instruct-2506—a 24-billion-parameter large language model (LLM) from Mistral AI that’s optimized for enhanced instruction following and reduced repetition errors—is available for customers through Amazon SageMaker JumpStart and Amazon Bedrock Marketplace. Amazon Bedrock Marketplace is a capability in Amazon Bedrock that developers can use to discover, test, and use over … Read more

Financial regulations and compliance are constantly changing, and automation of compliance reporting has emerged as a game changer in the financial industry. Amazon Web Services (AWS) generative AI solutions offer a seamless and efficient approach to automate this reporting process. The integration of AWS generative AI into the compliance framework not only enhances efficiency but … Read more

Fine-tuning of large language models (LLMs) has emerged as a crucial technique for organizations seeking to adapt powerful foundation models (FMs) to their specific needs. Rather than training models from scratch—a process that can cost millions of dollars and require extensive computational resources—companies can customize existing models with domain-specific data at a fraction of the … Read more

This post is co-written with Abhinav Pandey from Nippon Life India Asset Management Ltd. Accurate information retrieval through generative AI-powered assistants is a popular use case for enterprises. To reduce hallucination and improve overall accuracy, Retrieval Augmented Generation (RAG) remains the most commonly used method to retrieve reliable and accurate responses that use enterprise data … Read more

Drug discovery is a complex, time-intensive process that requires researchers to navigate vast amounts of scientific literature, clinical trial data, and molecular databases. Life science customers like Genentech and AstraZeneca are using AI agents and other generative AI tools to increase the speed of scientific discovery. Builders at these organizations are already using the fully … Read more

In early 2025, we introduced the Amazon Nova Act SDK as a research preview to help developers build agents that reliably complete tasks in a web browser. Now, we are excited to work with customers to take their agents to production in a limited preview, using new AWS integrations including AWS Identity and Access Management … Read more

This post is co-written with Jessie Jiao from Crypto.com. Crypto.com is a crypto exchange and comprehensive trading service serving 140 million users in 90 countries. To improve the service quality of Crypto.com, the firm implemented generative AI-powered assistant services on AWS. Modern AI assistants—artificial intelligence systems designed to interact with users through natural language, answer … Read more

Building modern serverless applications on AWS requires navigating best practices to manage the integration between multiple services, such as AWS Lambda, Amazon API Gateway, Amazon DynamoDB, and Amazon EventBridge. Security considerations, performance optimization, and implementing a comprehensive monitoring systems adds further requirements to build a serverless architecture while adhering to AWS best practices. Amazon Q Developer CLI with Model Context Protocol … Read more

Legal teams spend bulk of their time manually reviewing documents during eDiscovery. This process involves analyzing electronically stored information across emails, contracts, financial records, and collaboration systems for legal proceedings. This manual approach creates significant bottlenecks: attorneys must identify privileged communications, assess legal risks, extract contractual obligations, and maintain regulatory compliance across thousands of documents … Read more

This post is co-written with Bogdan Arsenie and Nick Mattei from PerformLine. PerformLine operates within the marketing compliance industry, a specialized subset of the broader compliance software market, which includes various compliance solutions like anti-money laundering (AML), know your customer (KYC), and others. Specifically, marketing compliance refers to adhering to regulations and guidelines set by … Read more

Cold start in recommendation systems goes beyond just new user or new item problems—it’s the complete absence of personalized signals at launch. When someone first arrives, or when fresh content appears, there’s no behavioral history to tell the engine what they care about, so everyone ends up in broad generic segments. That not only dampens … Read more

Large language models (LLMs) have rapidly evolved, becoming integral to applications ranging from conversational AI to complex reasoning tasks. However, as models grow in size and capability, effectively evaluating their performance has become increasingly challenging. Traditional benchmarking metrics like perplexity and BLEU scores often fail to capture the nuances of real-world interactions, making human-aligned evaluation … Read more

At the AWS Summit in New York City, we introduced a comprehensive suite of model customization capabilities for Amazon Nova foundation models. Available as ready-to-use recipes on Amazon SageMaker AI, you can use them to adapt Nova Micro, Nova Lite, and Nova Pro across the model training lifecycle, including pre-training, supervised fine-tuning, and alignment. In this … Read more

In recent years, the emergence of large language models (LLMs) has accelerated AI adoption across various industries. However, to further augment LLMs’ capabilities and effectively use up-to-date information and domain-specific knowledge, integration with external data sources is essential. Retrieval Augmented Generation (RAG) has gained attention as an effective approach to address this challenge. RAG is … Read more

Today’s enterprises increasingly rely on AI-driven applications to enhance decision-making, streamline workflows, and deliver improved customer experiences. Achieving these outcomes demands secure, timely, and accurate access to authoritative data—especially when such data resides across diverse repositories and applications within strict enterprise security boundaries. Interoperable technologies powered by open standards like the Model Context Protocol (MCP) … Read more

In 2024, the Ministry of Economy, Trade and Industry (METI) launched the Generative AI Accelerator Challenge (GENIAC)—a Japanese national program to boost generative AI by providing companies with funding, mentorship, and massive compute resources for foundation model (FM) development. AWS was selected as the cloud provider for GENIAC’s second cycle (cycle 2). It provided infrastructure … Read more

Data science teams working with artificial intelligence and machine learning (AI/ML) face a growing challenge as models become more complex. While Amazon Deep Learning Containers (DLCs) offer robust baseline environments out-of-the-box, customizing them for specific projects often requires significant time and expertise. In this post, we explore how to use Amazon Q Developer and Model … Read more

Extracting meaningful insights from unstructured data presents significant challenges for many organizations. Meeting recordings, customer interactions, and interviews contain invaluable business intelligence that remains largely inaccessible due to the prohibitive time and resource costs of manual review. Organizations frequently struggle to efficiently capture and use key information from these interactions, resulting in not only productivity … Read more

This post was written with Zach Heath of Kyruus Health. When health plan members need care, they shouldn’t need a dictionary. Yet millions face this exact challenge—describing symptoms in everyday language while healthcare references clinical terminology and complex specialty classifications. This disconnect forces members to become amateur medical translators, attempting to convert phrases like “my … Read more

In the manufacturing world, valuable insights from service reports often remain underutilized in document storage systems. This post explores how Amazon Web Services (AWS) customers can build a solution that automates the digitisation and extraction of crucial information from many reports using generative AI. The solution uses Amazon Nova Pro on Amazon Bedrock and Amazon … Read more

Generative AI is transforming how businesses deliver personalized experiences across industries, including travel and hospitality. Travel agents are enhancing their services by offering personalized holiday packages, carefully curated for customer’s unique preferences, including accessibility needs, dietary restrictions, and activity interests. Meeting these expectations requires a solution that combines comprehensive travel knowledge with real-time pricing and … Read more

AI-powered speech solutions are transforming contact centers by enabling natural conversations between customers and AI agents, shortening wait times, and dramatically reducing operational costs—all without sacrificing the human-like interaction customers expect. With the recent launch of Amazon Nova Sonic in Amazon Bedrock, you can now build sophisticated conversational AI agents that communicate naturally through voice, … Read more

Successful generative AI software as a service (SaaS) systems require a balance between service scalability and cost management. This becomes critical when building a multi-tenant generative AI service designed to serve a large, diverse customer base while maintaining rigorous cost controls and comprehensive usage monitoring. Traditional cost management approaches for such systems often reveal limitations. … Read more

Evaluating the performance of large language models (LLMs) goes beyond statistical metrics like perplexity or bilingual evaluation understudy (BLEU) scores. For most real-world generative AI scenarios, it’s crucial to understand whether a model is producing better outputs than a baseline or an earlier iteration. This is especially important for applications such as summarization, content generation, … Read more

Vector embeddings have become essential for modern Retrieval Augmented Generation (RAG) applications, but organizations face significant cost challenges as they scale. As knowledge bases grow and require more granular embeddings, many vector databases that rely on high-performance storage such as SSDs or in-memory solutions become prohibitively expensive. This cost barrier often forces organizations to limit … Read more

Amazon Bedrock offers model customization capabilities for customers to tailor versions of foundation models (FMs) to their specific needs through features such as fine-tuning and distillation. Today, we’re announcing the launch of on-demand deployment for customized models ready to be deployed on Amazon Bedrock. On-demand deployment for customized models provides an additional deployment option that … Read more

Organizations are adopting large language models (LLMs), such as DeepSeek R1, to transform business processes, enhance customer experiences, and drive innovation at unprecedented speed. However, standalone LLMs have key limitations such as hallucinations, outdated knowledge, and no access to proprietary data. Retrieval Augmented Generation (RAG) addresses these gaps by combining semantic search with generative AI, … Read more

This post was written with Ilan Geller, Kamal Mannar, Debasmita Ghosh, and Nakul Aggarwal of Accenture. Video highlights offer a powerful way to boost audience engagement and extend content value for content publishers. These short, high-impact clips capture key moments that drive viewer retention, amplify reach across social media, reinforce brand identity, and open new … Read more