AWSML

As data becomes more abundant and information systems grow in complexity, stakeholders need solutions that reveal quality insights. Applying emerging technologies to the geospatial domain offers a unique opportunity to create transformative user experiences and intuitive workstreams for users and organizations to deliver on their missions and responsibilities. In this post, we explore how you … Read more

Most organizations evaluating foundation models limit their analysis to three primary dimensions: accuracy, latency, and cost. While these metrics provide a useful starting point, they represent an oversimplification of the complex interplay of factors that determine real-world model performance. Foundation models have revolutionized how enterprises develop generative AI applications, offering unprecedented capabilities in understanding and … Read more

Every day, organizations process millions of documents, including invoices, contracts, insurance claims, medical records, and financial statements. Despite the critical role these documents play, an estimated 80–90% of the data they contain is unstructured and largely untapped, hiding valuable insights that could transform business outcomes. Despite advances in technology, many organizations still rely on manual … Read more

Amazon SageMaker HyperPod is a purpose-built infrastructure for optimizing foundation model (FM) training and inference at scale. SageMaker HyperPod removes the undifferentiated heavy lifting involved in building and optimizing machine learning (ML) infrastructure for training FMs, reducing training time by up to 40%. SageMaker HyperPod offers persistent clusters with built-in resiliency, while also offering deep … Read more

This post is the second part of the GPT-OSS series focusing on model customization with Amazon SageMaker AI. In Part 1, we demonstrated fine-tuning GPT-OSS models using open source Hugging Face libraries with SageMaker training jobs, which supports distributed multi-GPU and multi-node configurations, so you can spin up high-performance clusters on demand. In this post, … Read more

Today, we are excited to announce the public preview of support for inline code nodes in Amazon Bedrock Flows. With this powerful new capability, you can write Python scripts directly within your workflow, alleviating the need for separate AWS Lambda functions for simple logic. This feature streamlines preprocessing and postprocessing tasks (like data normalization and … Read more

As an Amazon Web Services (AWS) enterprise customer, you’re probably exploring ways to use generative AI to enhance your business processes, improve customer experiences, and drive innovation. With a variety of options available—from Amazon Q Business to other AWS services or third-party offerings—choosing the right tool for your use case can be challenging. This post … Read more

Amazon SageMaker Unified Studio is a single integrated development environment (IDE) that brings together your data tools for analytics and AI. As part of the next generation of Amazon SageMaker, it contains integrated tooling for building data pipelines, sharing datasets, monitoring data governance, running SQL analytics, building artificial intelligence and machine learning (AI/ML) models, and … Read more

AI-powered apps and AI-powered service delivery are key differentiators in the enterprise space today. A generative AI-based resource can greatly reduce the onboarding time for new employees, enhance enterprise search, assist in drafting content, check for compliance, understand the legal language of data, and more. Generative AI applications are an emerging and sought-after solution in … Read more

This post was written with Jake Friedman from Wildlife. Businesses are seeking innovative ways to differentiate themselves through hyper-personalization and enhanced customer experiences. At the Cannes Lions International Festival of Creativity 2025, AWS showcased The Fragrance Lab, an interactive and inspiring experience that demonstrates how generative AI can support the development of hyper-personalized consumer goods … Read more

Tyson Foodservice operates as a critical division within Tyson Foods Inc., using its extensive protein production capabilities to supply a diverse array of foodservice clients across multiple sectors. As one of the largest protein providers in the US, Tyson Foods produces approximately 20% of the nation’s beef, pork, and chicken, which forms the foundation of … Read more

Machine learning (ML) has evolved from an experimental phase to becoming an integral part of business operations. Organizations now actively deploy ML models for precise sales forecasting, customer segmentation, and churn prediction. While traditional ML continues to transform business processes, generative AI has emerged as a revolutionary force, introducing powerful and accessible tools that reshape … Read more

AWS supports trusted identity propagation, a feature that allows AWS services to securely propagate a user’s identity across service boundaries. With trusted identity propagation, you have fine-grained access controls based on a physical user’s identity rather than relying on IAM roles. This integration allows for the implementation of access control through services such as Amazon … Read more

Every day, enterprises process thousands of documents containing critical business information. From invoices and purchase orders to forms and contracts, accurately locating and extracting specific fields has traditionally been one of the most complex challenges in document processing pipelines. Although optical character recognition (OCR) can tell us what text exists in a document, determining where … Read more

Enterprises across industries like healthcare, finance, manufacturing, and legal services face escalating challenges in processing vast amounts of multimodal data that combines text, images, charts, and complex technical formats. As organizations generate multimodal content at unprecedented speed and scale, document processing methods increasingly fail to handle the intricacies of specialized domains where technical terminology, interconnected … Read more

Amazon Q Business is a generative AI-powered assistant for interacting with organizational knowledge and enterprise systems. In addition to providing built-in connectors and plug-ins to connect seamlessly to over 40 popular enterprise systems, Amazon Q Business provides the ability to interact seamlessly with other third-party applications using custom plugins. Some of the enterprise systems that … Read more

Traveling is enjoyable, but travel planning can be complex to navigate and a hassle. Travelers must book accommodations, plan activities, and arrange local transportation. All these decisions can feel overwhelming. Although travel professionals have long helped manage these complexities, recent breakthroughs in generative AI have made something entirely new possible—intelligent assistants that can understand natural … Read more

To fulfill their tasks, AI Agents need access to various capabilities including tools, data stores, prompt templates, and other agents. As organizations scale their AI initiatives, they face an exponentially growing challenge of connecting each agent to multiple tools, creating an M×N integration problem that significantly slows development and increases complexity. Although protocols such as … Read more

The MERN (MongoDB, Express, React, Node.js) stack is a popular JavaScript web development framework. The combination of technologies is well-suited for building scalable, modern web applications, especially those requiring real-time updates and dynamic user interfaces. Amazon Q Developer is a generative AI-powered assistant that improves developer efficiency across the different phases of the software development … Read more

This post is a joint collaboration between Salesforce and AWS and is being cross-published on both the Salesforce Engineering Blog and the AWS Machine Learning Blog. The Salesforce AI Platform Model Serving team is dedicated to developing and managing services that power large language models (LLMs) and other AI workloads within Salesforce. Their main focus … Read more

Chat-based assistants powered by Retrieval Augmented Generation (RAG) are transforming customer support, internal help desks, and enterprise search, by delivering fast, accurate answers grounded in your own data. With RAG, you can use a ready-to-deploy foundation model (FM) and enrich it with your own data, making responses relevant and context-aware without the need for fine-tuning … Read more

We’re excited to introduce Amazon Bedrock AgentCore Identity, a comprehensive identity and access management service purpose-built for AI agents. With AgentCore Identity AI, agent developers and administrators can securely access AWS resources and third-party tools such as GitHub, Salesforce, or Slack. AgentCore Identity provides robust identity and access management at scale so that agents can … Read more

Intelligent document processing (IDP) is a technology to automate the extraction, analysis, and interpretation of critical information from a wide range of documents. By using advanced machine learning (ML) and natural language processing algorithms, IDP solutions can efficiently extract and process structured data from unstructured text, streamlining document-centric workflows. When enhanced with generative AI capabilities, … Read more

Upgrading legacy systems has become increasingly important to stay competitive in today’s market as outdated infrastructure can cost organizations time, money, and market position. However, modernization efforts face challenges like time-consuming architecture reviews, complex migrations, and fragmented systems. These delays not only impact engineering teams but have broader impacts including lost market opportunities, reduced competitiveness, … Read more

Amazon Q Business is a generative AI-powered enterprise assistant that helps organizations unlock value from their data. By connecting to enterprise data sources, employees can use Amazon Q Business to quickly find answers, generate content, and automate tasks—from accessing HR policies to streamlining IT support workflows, all while respecting existing permissions and providing clear citations. … Read more

This post was co-authored with Laura Lee Williams and John Jabara from University Startups. University Startups, headquartered in Bethesda, MD, was founded in 2020 to empower high school students to expand their education beyond a traditional curriculum. University Startups is focused on special education and related services in school districts throughout the US. After students … Read more

Large language models (LLMs) have become increasingly prevalent across both consumer and enterprise applications. However, their tendency to “hallucinate” information and deliver incorrect answers with seeming confidence has created a trust problem. Think of LLMs as you would a human expert: we typically trust experts who can back up their claims with references and walk … Read more

Organizations are increasingly excited about the potential of AI agents, but many find themselves stuck in what we call “proof of concept purgatory”—where promising agent prototypes struggle to make the leap to production deployment. In our conversations with customers, we’ve heard consistent challenges that block the path from experimentation to enterprise-grade deployment: “Our developers want … Read more

This is a guest post co-written with Scott Likens, Ambuj Gupta, Adam Hood, Chantal Hudson, Priyanka Mukhopadhyay, Deniz Konak Ozturk, and Kevin Paul from PwC Organizations are deploying generative AI solutions while balancing accuracy, security, and compliance. In this globally competitive environment, scale matters less, speed matters more, and innovation matters most of all, according … Read more

At Amazon, our team builds Rufus, a generative AI-powered shopping assistant that serves millions of customers at immense scale. However, deploying Rufus at scale introduces significant challenges that must be carefully navigated. Rufus is powered by a custom-built large language model (LLM). As the model’s complexity increased, we prioritized developing scalable multi-node inference capabilities that … Read more