AWSML

Extracting valuable insights from customer feedback presents several significant challenges. Manually analyzing and categorizing large volumes of unstructured data, such as reviews, comments, and emails, is a time-consuming process prone to inconsistencies and subjectivity. Scalability becomes an issue as the amount of feedback grows, hindering the ability to respond promptly and address customer concerns. In … Read more

Large language models (LLMs) enable remarkably human-like conversations, allowing builders to create novel applications. LLMs find use in chatbots for customer service, virtual assistants, content generation, and much more. However, the implementation of LLMs without proper caution can lead to the dissemination of misinformation, manipulation of individuals, and the generation of undesirable outputs such as … Read more

Amazon Bedrock has enabled customers to build new delightful experiences for their customers using generative artificial intelligence (AI). Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API, along with … Read more

This post is a continuation of Creating Natural Conversations with Amazon Lex QnAIntent and Amazon Bedrock Knowledge Base. In summary, we explored new capabilities available through Amazon Lex QnAIntent, powered by Amazon Bedrock, that enable you to harness natural language understanding and your own knowledge repositories to provide real-time, conversational experiences. In many cases, Amazon … Read more

This post is co-written with Jhanvi Shriram and Ketaki Shriram from Krikey. Krikey AI is revolutionizing the world of 3D animation with their innovative platform that allows anyone to generate high-quality 3D animations using just text or video inputs, without needing any prior animation experience. At the core of Krikey AI’s offering is their powerful … Read more

Amazon SageMaker JumpStart is a machine learning (ML) hub offering pre-trained models and pre-built solutions. It provides access to hundreds of foundation models (FMs). A private hub is a feature in SageMaker JumpStart that allows an organization to share their models and notebooks so as to centralize model artifacts, facilitate discoverability, and increase the reuse … Read more

eSentire is an industry-leading provider of Managed Detection & Response (MDR) services protecting users, data, and applications of over 2,000 organizations globally across more than 35 industries. These security services help their customers anticipate, withstand, and recover from sophisticated cyber threats, prevent disruption from malicious attacks, and improve their security posture. In 2023, eSentire was … Read more

This is a guest post co-written with Ori Nakar from Imperva. Imperva Cloud WAF protects hundreds of thousands of websites against cyber threats and blocks billions of security events every day. Counters and insights based on security events are calculated daily and used by users from multiple departments. Millions of counters are added daily, together … Read more

Customer service organizations today face an immense opportunity. As customer expectations grow, brands have a chance to creatively apply new innovations to transform the customer experience. Although meeting rising customer demands poses challenges, the latest breakthroughs in conversational artificial intelligence (AI) empowers companies to meet these expectations. Customers today expect timely responses to their questions … Read more

Retrieval Augmented Generation (RAG) is a technique that enhances large language models (LLMs) by incorporating external knowledge sources. It allows LLMs to reference authoritative knowledge bases or internal repositories before generating responses, producing output tailored to specific domains or contexts while providing relevance, accuracy, and efficiency. RAG achieves this enhancement without retraining the model, making … Read more

AWS customers that implement secure development environments often have to restrict outbound and inbound internet traffic. This becomes increasingly important with artificial intelligence (AI) development because of the data assets that need to be protected. Transmitting data across the internet is not secure enough for highly sensitive data. Therefore, accessing AWS services without leaving the … Read more

Amazon Translate is a neural machine translation service that delivers fast, high quality, affordable, and customizable language translation. Amazon Translate supports 75 languages and 5,550 language pairs. For the latest list, see the Amazon Translate Developer Guide. A key benefit of Amazon Translate is its speed and scalability. It can translate a large body of … Read more

In today’s fast-paced digital world, streamlining workflows and boosting productivity are paramount. That’s why we’re thrilled to share an exciting integration that will take your team’s collaboration to new heights. Get ready to unlock the power of generative artificial intelligence (AI) and bring it directly into your Slack workspace. Imagine the possibilities: Quick and efficient … Read more

As of this writing, Ghana ranks as the 27th most polluted country in the world, facing significant challenges due to air pollution. Recognizing the crucial role of air quality monitoring, many African countries, including Ghana, are adopting low-cost air quality sensors. The Sensor Evaluation and Training Centre for West Africa (Afri-SET), aims to use technology … Read more

Name entity recognition (NER) is the process of extracting information of interest, called entities, from structured or unstructured text. Manually identifying all mentions of specific types of information in documents is extremely time-consuming and labor-intensive. Some examples include extracting players and positions in an NFL game summary, products mentioned in an AWS keynote transcript, or … Read more

In the rapidly evolving digital landscape, travel companies are exploring innovative approaches to enhance customer experiences. One promising solution is the integration of generative artificial intelligence (AI) to create virtual travel agents. These AI-powered assistants use large language models (LLMs) to engage in natural language conversations, providing personalized recommendations, answering queries, and guiding customers through … Read more

Many companies across all industries still rely on laborious, error-prone, manual procedures to handle documents, especially those that are sent to them by email. Despite the availability of technology that can digitize and automate document workflows through intelligent automation, businesses still mostly rely on labor-intensive manual document processing. This represents a major opportunity for businesses … Read more

This post is co-written with Shamik Ray, Srivyshnav K S, Jagmohan Dhiman and Soumya Kundu from Twilio. Today’s leading companies trust Twilio’s Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of … Read more

In large language model (LLM) training, effective orchestration and compute resource management poses a significant challenge. Automation of resource provisioning, scaling, and workflow management is vital for optimizing resource usage and streamlining complex workflows, thereby achieving efficient deep learning training processes. Simplified orchestration enables researchers and practitioners to focus more on model experimentation, hyperparameter tuning, … Read more

Amazon Q is a new generative artificial intelligence (AI)-powered assistant designed for work that can be tailored to your business. Amazon Q can help you get fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company’s information repositories and enterprise systems. When you … Read more

In today’s data-driven business landscape, the ability to efficiently extract and process information from a wide range of documents is crucial for informed decision-making and maintaining a competitive edge. However, traditional document processing workflows often involve complex and time-consuming manual tasks, hindering productivity and scalability. In this post, we discuss an approach that uses the … Read more

Photo by Zbynek Burival on Unsplash Time series forecasting is a specific machine learning (ML) discipline that enables organizations to make informed planning decisions. The main idea is to supply historic data to an ML algorithm that can identify patterns from the past and then use those patterns to estimate likely values about unseen periods … Read more

Amazon Q Developer is an AI-powered assistant for software development that reimagines the experience across the entire software development lifecycle, making it faster to build, secure, manage, and optimize applications on or off of AWS. The Amazon Q Developer Agent includes an agent for feature development that automatically implements multi-file features, bug fixes, and unit … Read more

Starting with the AWS Neuron 2.18 release, you can now launch Neuron DLAMIs (AWS Deep Learning AMIs) and Neuron DLCs (AWS Deep Learning Containers) with the latest released Neuron packages on the same day as the Neuron SDK release. When a Neuron SDK is released, you’ll now be notified of the support for Neuron DLAMIs … Read more

This is a guest post co-written with Ratnesh Jamidar and Vinayak Trivedi from Sprinklr. Sprinklr’s mission is to unify silos, technology, and teams across large, complex companies. To achieve this, we provide four product suites, Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, and Sprinklr Social, as well as several self-serve offerings. Each of these products are … Read more

Wiz is a cloud security platform that enables organizations to secure everything they build and run in the cloud by rapidly identifying and removing critical risks. Over 40% of the Fortune 100 trust Wiz’s purpose-built cloud security platform to gain full-stack visibility, accurate risk prioritization, and enhanced business agility. Organizations can connect Wiz in minutes … Read more

In the ever-evolving landscape of machine learning and artificial intelligence (AI), large language models (LLMs) have emerged as powerful tools for a wide range of natural language processing (NLP) tasks, including code generation. Among these cutting-edge models, Code Llama 70B stands out as a true heavyweight, boasting an impressive 70 billion parameters. Developed by Meta … Read more

Today, we are excited to announce that the Jina Embeddings v2 model, developed by Jina AI, is available for customers through Amazon SageMaker JumpStart to deploy with one click for running model inference. This state-of-the-art model supports an impressive 8,192-tokens context length. You can deploy this model with SageMaker JumpStart, a machine learning (ML) hub … Read more

Phishing is the process of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity using email, telephone or text messages. There are many types of phishing based on the mode of communication and targeted victims. In an Email phishing attempt, an email is sent as … Read more

This guest post is co-written with Manny Silva, Head of Documentation at Skyflow, Inc. Startups move quickly, and engineering is often prioritized over documentation. Unfortunately, this prioritization leads to release cycles that don’t match, where features release but documentation lags behind. This leads to increased support calls and unhappy customers. Skyflow is a data privacy … Read more