How Mastodon is scaling amid the Twitter exodus

Twitter is in crisis these days. Under new owner Elon Musk, the service has lost more than half its staff through layoffs and quitting, made erratic moves in its product and platform strategies and is facing up to reports about its financial state. That disruption, in true tech industry style, has led to the emergence … Read more

How to redact PII data in conversation transcripts

Customer service interactions often contain personally identifiable information (PII) such as names, phone numbers, and dates of birth. As organizations incorporate machine learning (ML) and analytics into their applications, using this data can provide insights on how to create more seamless customer experiences. However, the presence of PII information often restricts the use of this … Read more

TechCrunch+ roundup: Headcount data study, SaaS sales mistakes, financial close strategies

For the last 24 months, Thomvest Ventures recorded headcount data for 150 Series A to C enterprise SaaS startups, and we have the numbers. This report prepared by Eddie Ackerman, Thomvest’s strategic finance operating partner, looks at startup hiring velocity since February 2021 by region, company type and, notably, how much time passed since last … Read more

Why are Yule Logs scary this year?

A nice, peaceful fire. | Photo by Sebastian Gollnow / picture alliance via Getty Images People who make Yule Log videos — are you okay? I’m worried about you. The standard flame-filled videos of holiday cheer seem a lot darker lately, and while I would love to know why, I’m also just generally concerned for … Read more