Automate classification of IT service requests with an Amazon Comprehend custom classifier

Enterprises often deal with large volumes of IT service requests. Traditionally, the burden is put on the requester to choose the correct category for every issue. A manual error or misclassification of a ticket usually means a delay in resolving the IT service request. This can result in reduced productivity, a decrease in customer satisfaction, … Read more

Marvel’s Blade has been put on hold

The Blade production logo. | Image: Marvel Studios Though Marvel’s been hyping up its new Blade feature for quite some time, the studio’s now pumping brakes on the production as it looks for a new director and takes another crack at getting the story just right. According to The Hollywood Reporter, Marvel has shut down … Read more

Many Americans treat driver assist systems like self-driving

Many Americans feel comfortable treating their advanced driver assistance systems (ADAS), which partially automate certain driving functions, as full self-driving systems, according to a study from the Insurance Institute for Highway Safety (IIHS). The survey explored habits, expectations and attitudes among regular users of General Motors Super Cruise, Nissan/Infiniti ProPILOT Assist and Tesla Autopilot. A … Read more

Making robots that make robots to take over the world

Welcome back to Found, where we get the stories behind the startups. This week Darrell and Jordan talk with Scott Gravelle, the CEO and co-founder of Attabotics, a robotics company that specializes in distribution and supply chain. Scott talks about how he was inspired by the Cutter Ants to design a vertical warehouse and create … Read more

Meta announces avatar legs

Meta didn’t hold back with their announcements at Meta Connect this year. As Facebook has done every year or so, the company is shaking up their avatar products. This year as Meta focuses more heavily on the metaverse, the company made a big addition to their updated higher-detail avatars: legs. The announcement that the avatars, … Read more

Meta and news outlet’s spar deepens India’s trust deficit

Tech giants and news organizations sparring over news reporting isn’t new. Companies often complain to journalists about getting nuances wrong and usually air their dismay “off the record.” Journalists usually agree to include the rebuttals provided the companies can offer the same assertions on-record. The companies don’t follow through and the conversation typically ends there … Read more

Meta figured out legs for its avatars

Mark Zuckerberg’s avatar now has legs. | Image: Meta Meta’s Horizon avatars will be getting legs. So far, the company’s avatars have weirdly just hovered off the ground, but sometime later next year, Meta will let you add legs to your avatars on VR, mobile, and more as part of the company’s next generation of … Read more

Meta partners with Microsoft to bring Teams, Windows apps and games to Quest devices

Meta today announced a partnership with Microsoft to bring new content, including Windows apps and Teams tie-ins, to Meta’s metaverse hardware efforts. During Meta’s Connect conference this morning, Microsoft CEO Satya Nadella said that Microsoft Teams will integrate with Quest devices and that Microsoft will provide a way to stream Windows apps to Meta’s headsets. … Read more

How to go from popular to profitable during a downturn

Nick Mills Contributor Nick Mills is a go-to-market leader with more than 20 years of experience building tech companies, including roles at Stripe, Facebook and CircleCI, and supporting early-stage startups as an investor and adviser. He is currently president at Pitch. As a tougher funding climate starts to bite, it’s time to ditch the past … Read more

Xbox Cloud Gaming is coming to the Meta Quest

Image: Meta Microsoft is bringing Xbox Cloud Gaming to Meta’s Quest VR platform. The two companies announced the partnership at Meta’s Connect event on Tuesday but didn’t announce a release date. With Xbox Cloud Gaming, “You’ll be able to play 2D games with your Xbox controller projected on a massive screen on Quest,” Microsoft CEO … Read more