Climate misinformation explodes on Twitter

Twitter headquarters in San Francisco, California, on Tuesday, November 29th, 2022. | David Paul Morris/Bloomberg via Getty Images Lies about climate change on Twitter escalated to unprecedented levels this year, according to new analyses. The unnerving rise of content that rejects widely accepted climate science — sometimes referred to as climate skepticism or climate denial … Read more

How companies can slash ballooning SaaS costs

As inflation and general economic uncertainties spur C-suites to identify cost-cutting areas within their organizations, software-as-a-service (SaaS) spend is becoming a prime target. SaaS is obviously a broad category, covering any centrally hosted software that’s licensed on a subscription basis. But no matter the flavor, SaaS is a growing line item in companies’ budgets — … Read more

Operative Intelligence helps contact centers figure out what customers really need

A company may have a good contact center, but ideally they are able to help customers before they need to make a call. Operative Intelligence helps contact centers figure out what customers want more quickly, improving automated inquiries and cutting down on wait times. The Melbourne and Los Angeles-based startup announced today it has raised … Read more

Google’s new Pixel update brings new features like clear calling and Google One VPN

Google’s latest “feature drop” for Pixel phones and the Pixel Watch brings features like a call quality enhancement function called “Clear Calling,” free access to Google One’s VPN service, a new privacy and security settings hub, and Fitbit sleep profiles for the Pixel Watch. Here’s the summary of all the features included in this announcement. … Read more

The race to build a better Twitter

Tony Johnson / The Verge Elon Musk’s takeover of Twitter has left users wondering where to go should the platform go up in flames or its content moderation policies unravel. But is there really a viable alternative to Twitter yet? Continue reading…

Metrics for evaluating an identity verification solution

Globally, there has been an accelerated shift toward frictionless digital user experiences. Whether it’s registering at a website, transacting online, or simply logging in to your bank account, organizations are actively trying to reduce the friction their customers experience while at the same time enhance their security, compliance, and fraud prevention measures. The shift toward … Read more

BrightDrop expands e-delivery van business to Canada with DHL Express

BrightDrop, General Motors’ electric delivery van subsidiary, added DHL Express Canada to its portfolio of customers, marking the company’s entrance into its first international market. BrightDrop has also started production on its Zevo 600 delivery vans (formerly called EV600) at GM’s CAMI Assembly plant in Ontario, the company said Monday at the plant’s grand opening. … Read more

GM’s electric delivery spinoff BrightDrop is now doing business in Canada

BrightDrop’s Zevo all-electric delivery vehicle. | Photo by Andrew Hawkins / The Verge BrightDrop, the GM-backed EV logistics company, is announcing its first international client: DHL Express Canada. This comes alongside news that the company is commencing production of its Zevo 600 delivery vans at its Ontario-based CAMI assembly plant. The CAMI plant is Canada’s … Read more

Slack CEO Stewart Butterfield is leaving in January

Photo illustration by William Joel / The Verge | Photography by Joel Saget / AFP via Getty Images Slack CEO and co-founder Stewart Butterfield is leaving Salesforce in January, reports Business Insider. Butterfield helped co-found Slack in 2013 after Glitch — a social MMORPG — was shut down and Butterfield turned his focus to workplace … Read more