Chattermill, which uses AI to extract insights from customer experience data, raises $26M

Chattermill, a platform that helps companies unlock insights by analyzing customer feedback data from across myriad digital channels, has raised $26 million in a Series B round of funding. Founded out of London in 2015, companies such as Uber and Amazon use Chattermill to unify all their customer data, integrating with social networks, customer feedback … Read more

ChatGPT shrugged

ChatGPT is a new artificial intelligence (AI) tool that’s designed to help people communicate with computers in a more natural and intuitive way — using natural language processing (NLP) technology. But what’s behind the development of ChatGPT and how can the tech be used to help humanity? These are some of the questions that we … Read more

Lensa AI, the viral app making ‘magic avatars,’ raises red flags for artists

If your Instagram is awash in algorithmically generated portraits of your friends, you aren’t alone. After adding a new avatar generation tool based on Stable Diffusion, the photo editing app Lensa AI went viral over the last few days, with users sharing their uncanny AI-crafted avatars (and the horrible misfires) in stories and posts. Lensa’s … Read more

Tier-owned Spin exits 10 US markets amid low demand, unfavorable city regulations

Micromobility operator Spin is leaving 10 U.S. markets due to a combination of low demand, over-regulation, under-regulation and poor cost structures, according to a company-wide email sent Friday by Philip Reinckens, Spin’s CEO, that was shared with TechCrunch. Reinckens said the market exits would help Spin cut costs and focus on growing markets that provide … Read more

Max Q: Building on the moon and Mars

Hello and welcome back to Max Q! Are you ready for TC’s Space event!? It’s happening tomorrow in Los Angeles. Give me a shout-out if you’ll be attending, I’d love to meet you. In this issue: ICON’s in-space construction tech ambitions Astra’s management switch-up News from ispace, Metaspectral and more Austin-based ICON awarded $57.2 million NASA contract … Read more

Daily Crunch: Another Salesforce C-suite exit — Slack CEO Stewart Butterfield will step down in January

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here. Obviously you love the Daily Crunch, but did you know that we’ve got a whole lineup of truly amazing newsletters from across the site? Sarah’s This Week in Apps is consistently insightful … Read more

SpaceX goes full defense contractor with national security-focused Starshield

SpaceX’s launch services have already become an invaluable resource for the U.S. government, but the company is now jumping into the deep end of the pool it had heretofore only splashed around in. Starshield, a new vertical within SpaceX, will provide “government entities” (think three-letter agencies) with secure communications and bespoke satellite designs. The new … Read more

3 views: Predicting 2023’s key startup themes

A good way to be wrong is to predict the future. A good way to be incredibly and embarrassingly wrong is to predict the future in a medium that is public and everlasting. With that in mind, welcome back to another episode of “TechCrunch Predicts.” As we did last year, TechCrunch’s Natasha Mascarenhas, Anna Heim and … Read more

Around 300 QA workers at Microsoft-owned ZeniMax are organizing a union

Illustration by Alex Castro / The Verge As labor movements in the video game industry build up momentum, over 300 quality assurance workers at ZeniMax Online Studios, former Bethesda parent company and current subsidiary of Microsoft, are in the process of organizing a union. The workers are organizing in collaboration with CODE-CWA, which has assisted … Read more

The alert slider lives on in leaked OnePlus 11 render

An alleged render of the unannounced OnePlus 11 shows a round camera bump and a beloved feature sticking around. | Image: OnLeaks via GadgetGang Reliable leaker OnLeaks is offering what’s likely an early look at the upcoming OnePlus 11, with an updated camera bump treatment and the beloved alert slider intact. The image, courtesy of … Read more