Month: January 2026

If you’re anything like me, you’ve convinced yourself you can change your entire life in one day. New Year’s Day. Your birthday. “Starting Monday.” Some arbitrary moment when everything clicks and you finally become the person you know you’re capable of being. I’ve done this dozens of times. Stood in the gym parking lot on … Read more

OpenAI has made tech waves in the recent years given the prominences of the ChatGPT family of models, and the remanent of LLMs as search engine reindexing algorithms. They were a private research entity that became a titan now competing with the likes of Google. However, their story is less than glamorous. They started out … Read more

Crypto users are expanding rapidly beyond on-chain native audiences. Most new users access blockchain functionality through intermediaries and embedded abstractions. A growing layer of infrastructure hides the underlying complexity of blockchain, enabling adoption without users being explicitly aware they are using crypto. As a result, real-world blockchain usage is scaling quickly. Common use cases include: … Read more

Customer calls contain far more than words. They carry emotional signals that reveal satisfaction, frustration, urgency and trust. Call sentiment analysis uses natural language processing (NLP) to surface those signals at scale, turning raw conversations into actionable intelligence. What Call Sentiment Analysis Actually Measures Call sentiment analysis evaluates the emotional tone expressed in customer interactions, … Read more

Brian Today’s guest is Shahni Ben-Haim. How are you today? Thanks for joining. Shahni Ben-Haim Thank you for having me. I’m doing great. How are you? Brian Very good, thank you. Shahni is the CEO and founder of SBH Media Relations and creator and host of the podcast PR on the Record. So, let’s start … Read more

2 AM. The screen burned my retinas. Coffee was a memory. The tax-portal.io bug bounty program was a bust. Nothing. Just another dead end in a long line of dead ends. I was ready to quit. Close the laptop. Sleep. One last look at the proxy logs. A flicker in the traffic history. A standard GET request … Read more