Month: December 2022

How we covered the creator economy in 2022

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This summer, I went straight from VidCon — the largest creator conference — to a labor journalism seminar with the Sidney Hillman Foundation. One day, I was chatting with famous TikTokers about their financial anxieties (what if they accidentally get banned from TikTok tomorrow?), and the next, I was learning about the history of American … Read more

The year customer experience died

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This was a rough year for customer experience. We’ve been hearing for years how important customer experience is to business, and a whole business technology category has been built around it, with companies like Salesforce and Adobe at the forefront. But due to the economy or lack of employees (perhaps both?), 2022 was a year … Read more

Farewell to 3G

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It’s no more. It’s well and truly curtains for 3G, one of the key technologies that helped usher in the age of the smartphone. Throughout December, Verizon has been disconnecting its customers who were still using the tech, cutting off their phones’ ability to use data, make calls, and send texts. It was the last … Read more

How China is building a parallel generative AI universe

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The gigantic technological leap that machine learning models have shown in the last few months is getting everyone excited about the future of AI — but also nervous about its uncomfortable consequences. After text-to-image tools from Stability AI and OpenAI became the talk of the town, ChatGPT’s ability to hold intelligent conversations is the new … Read more